Privacy Policy

Information We Collect

• Account information. When you sign up, we collect details such as your name, email address, and authentication credentials.
• Content you provide. Media, files, prompts, and other content you upload or generate while using the Service.
• Usage data. Basic analytics such as pages visited, features used, device information, and approximate location derived from your IP address.
• Cookies and similar technologies. Used to keep you signed in, remember preferences, and improve the Service.

How We Use Information

• To provide, maintain, and improve the Service.
• To authenticate users and keep your account secure.
• To communicate with you about updates, security notices, and support requests.
• To detect, prevent, and address fraud, abuse, and technical issues.
• To comply with legal obligations.

How We Share Information

We do not sell your personal information. We may share limited information with:

• Service providers (e.g., hosting, authentication, analytics, and AI model providers) acting on our behalf under appropriate confidentiality terms.
• Legal and safety requests when required by law or to protect rights, property, or safety.
• Business transfers in connection with a merger, acquisition, or sale of assets, subject to this policy.

Data Retention

We retain personal information only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account and associated data at any time.

Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To exercise these rights, use our data deletion page or contact us using the details below.

Children's Privacy

The Service is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@mediahelper.app.